Terms

What you are buying

A subscription for a fixed term. You choose the term and the number of devices, we activate it, and it runs for the length you paid for. Nothing renews automatically and nothing is charged to you again unless you ask for it.

How it starts

You message us, we confirm your device works, you pay, and we send your activation details. There is no account to create on this site and no card details are entered here.

Your details

Your activation details are for your household. Sharing them beyond the device count you paid for degrades the service for you as well as for us, and we may deactivate details that are being used well beyond the plan.

If you need more devices, tell us and we will price it. That is cheaper than working around it.

Reselling

Do not resell access unless you are on a reseller plan and we have agreed it with you.

What we can do

We can deactivate a subscription that is being shared far beyond its plan, used to attack or disrupt the service, or used to harass our support line. We will tell you why.

What we ask of you

Come to us first when something breaks. Most problems are solved in a few messages, and we cannot fix what we do not hear about.

Changes

If we change these terms, the change applies to subscriptions bought after the change. What you bought under the old terms stays under the old terms for the rest of your term.

Contact

support@ersatztv.pro