Refunds
Last updated 7 August 2026
There is a 7-day money back window on every plan.
How it works
If ErsatzTV is not right for you, message us within seven days of activation and we will refund you. Tell us what went wrong if you can, because it is often something we can fix in a few minutes, but you do not have to justify the request.
After seven days
The window is seven days. After that we will still try to fix whatever is wrong, and we would rather solve it than lose you, but the refund window has closed.
How to ask
Message us on WhatsApp, or email support@ersatztv.pro.
Contact
support@ersatztv.pro
Questions about any of this? Email support@ersatztv.pro and a person will answer. You can also reach us on WhatsApp from the contact page.